Every order ships with tracking
As soon as your SantaCruise order leaves our warehouse, we email you a shipping confirmation with a tracking link. Here is how to follow it.
1. Check your shipping email
Look for an email from SantaCruise with the subject line that mentions your order is on its way. Tap the tracking link inside to see where your parcel is. If you can't see it, check your spam or promotions folder.
2. Or sign in to your account
Sign in with the email you used at checkout to see your orders and their latest shipping status.
3. Still can't find it?
Send us a message with your order number or the email you ordered with, and we'll look it up for you.
Tracking can take a day or two to update after your order ships. More details are on our Shipping page.